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Channel 07 / 13 · Borrow trust

Partnerships & integrations

Show up inside a stack your buyer already trusts.

Use it when

Your product becomes more useful when connected to another tool or service.

Don't confuse it with

Logo-swapping partnerships with no integration, co-sell owner or shared audience.

01 / What companies actually did

Grafana built a large plugin ecosystem

Grafana explained its enterprise data-source approach in a practical guide. Its catalog includes community, partner and company-built integrations; it launched a marketplace in 2026 for commercial plugin distribution.

[G3] Grafana — Enterprise data source plugins ↗[G4] Grafana — Marketplace announcement ↗

Rippling pursued trusted intermediaries

Rippling’s early GTM interview calls out accountants and brokers as additional distribution paths, alongside outbound.

[R1] Rippling VP Sales Matt Plank — SaaStr interview ↗

Supabase checks third-party launch dependencies early

Its launch guide specifically calls out integrations and cross-company coordination as tasks that should begin before launch week.

[S1] Supabase — How we launch ↗

02 / How to do it

  1. 01Map the 10 tools your best customers already use and the value of each possible integration.
  2. 02Pick one integration with overlapping users and an identifiable partner owner.
  3. 03Build or validate the workflow; make it genuinely useful in under an hour.
  4. 04Publish docs, a joint example, a small event or newsletter collaboration.
  5. 05Define who follows up, how leads are shared with consent and what partner-sourced success means.

Things you can publish or run

How to connect [Tool A] to [Tool B] with real configurationCo-hosted workshop: [joint workflow] end to endA reference architecture and troubleshooting guide

03 / What good looks like

Watch this

Activated integration users; qualified referrals; partner-sourced opportunities; partner-assisted wins.

Common trap

An integration directory listing is useful only if it leads to working adoption.

04 / Copy the worksheet

COPYABLE WORKSHEET / 07

Partnerships & integrations template

Replace the brackets. Use this as a starting point, not a rigid formula.

ONE-PARTNER PILOT
Partner + overlap: [tool] / [shared users]
Joint job to be done: [specific end-to-end workflow]
Integration readiness: [working? docs? demo? support owner?]
Partner benefit: [why their users care]
Shared assets: docs, repo, tutorial, short live walkthrough
Distribution: both newsletters / docs / community (with approval)
Commercial path: [referral / co-sell / self-serve]
Ownership: one technical + one GTM person on each side
Measure: integration activation → shared qualified pipeline
Decision after 45 days: repeat / improve / stop

05 / Original sources

Next channelCustomer stories & advocacy →